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Frequently Asked Questions
Are Custom Orthotics Covered by OHIP?
Our services are not covered by OHIP.
If your health insurance policy includes coverage for custom foot orthotics, our services should be partially covered by your benefit plan. We also work with patients covered under WSIB, ODSP, NIHB, and other agencies.
Do I Need a Prescription From a Doctor?
You don’t need a prescription/referral for the initial assessment. Patients can self refer for their first appointment.
If custom orthotics become part of the recommended treatment plan, most extended healthcare plans will require a prescription from a doctor for your claim. We can help you request a prescription from your doctor.
Can SoleScience Direct Bill Your Insurance Company?
We do not offer direct billing at this time. On pick up of new orthotics we will provide you with a report that answers all of your insurance company’s questions. We can also help you request a prescription from your doctor.